New Cyber Resilience Centre to Support SMEs Against Cyber Attacks in Singapore
In an era where cyber threats are escalating, the introduction of a dedicated helpline for small and medium-sized enterprises (SMEs) in Singapore marks a significant step forward in enhancing cyber-security measures. The new Cyber Resilience Centre (CRC) will serve as a one-stop resource for businesses looking to protect themselves from the growing threat of cyber attacks. Slated to open in 2026 at the Singapore Business Federation (SBF), this centre is set to provide invaluable support to SMEs navigating the challenging cyber landscape.
What the Cyber Resilience Centre Offers
The CRC will not only operate a helpline for immediate assistance but will also offer comprehensive cyber-security diagnostics to help businesses identify vulnerabilities in their systems. This proactive approach is crucial, especially given that over 80% of enterprises in Singapore have experienced at least one cyber-security incident in the past year. Many of these attacks lead to significant consequences, including business disruptions, data loss, and damage to reputation.
Senior Minister of State for Digital Development and Information, Tan Kiat How, highlighted the importance of the CRC during the recent SG Cyber Safe for Enterprises forum. He emphasized that the centre aims to strengthen businesses’ defenses before attacks occur and facilitate quick recovery in the event of an incident.
Understanding the Threats Faced by SMEs
SMEs are particularly vulnerable to cyber attacks. Often resource-constrained, they may lack dedicated IT or cyber-security teams and may not have implemented adequate cyber-security measures. This makes them attractive targets for cybercriminals. A representative from SBF noted that many SMEs aren’t sure which external vendor to contact when faced with a cyber incident, relying instead on informal channels for guidance. The CRC aims to provide clarity and support in these critical situations.
Educational Initiatives to Build Cyber Resilience
The CRC will also host workshops designed to empower SMEs with essential cyber-hygiene measures aligned with the Cyber Security Agency of Singapore’s (CSA) Cyber Essentials. These sessions will cover a variety of topics, from basic cyber-security practices to advanced capabilities enhancement programs. By focusing on education, the CRC hopes to elevate the overall cyber-security posture of local businesses.
Mr. Tan underscored the pressing need for such educational initiatives, stating that many SMEs are unsure of the steps to take during a cyber incident. Whether dealing with ransomware locking data or other forms of compromise, business owners often feel lost and lack resources. The centre’s training programs and workshops will play a pivotal role in equipping them with knowledge and tools.
Post-Incident Support and Recovery
One of the standout features of the CRC is its commitment to post-incident support. This includes advisory services and referrals to incident response companies that can assist in recovery. Mr. Tan pointed out that having a resource like the CRC available is crucial, as many businesses find themselves at a loss when it comes to addressing cyber incidents.
Adding to the suite of services, the CRC plans to introduce the CSA’s Chief Information Security Officer (CISO) as a service program, helping SMEs implement vital cyber-hygiene measures with professional oversight. Alongside this, cyber drills will be organized to ensure SMEs are ready to respond effectively to incidents.
Focus on Communication and Coordination
When the CRC opens its doors, one of its immediate goals will be to enhance awareness of the helpline as a trusted first responder for businesses experiencing cyber issues. Additionally, the centre aims to raise the baseline cyber hygiene of companies across Singapore.
Lee Yee Fung, SBF’s Chief Smart Technologies and Sustainability Officer, articulated the ambition behind these initiatives: to support businesses in operating confidently within today’s digital-first economy while safeguarding their assets.
Regional Cyber Security Collaboration
In tandem with these efforts, Singapore is also taking steps to enhance regional cyber security. Recently, the country hosted its first physical iteration of an annual cyber drill known as the ASEAN Cert Incident Drill. Conducted at the ASEAN-Singapore Cybersecurity Centre of Excellence, this drill involved 36 incident responders from 10 ASEAN member states, alongside dialogue partners such as Australia, China, and India.
Participants engaged in simulations of attacks on critical systems, allowing them to hone their coordination in threat mitigation and recovery efforts. This collaborative approach underscores the importance of teamwork in combating cyber threats, as emphasized by representatives from the CSA.
By establishing supportive frameworks and fostering cooperative relationships, Singapore is taking significant strides toward strengthening its cyber resilience, especially among SMEs, who face unique challenges in the digital landscape.
